Listings that are pulled from the MLS cannot have their information changed. Therefore if you would like to change the picture or edit information about the listing you would need to submit these changes directly to the MLS. After this the MLS Assistant w...
There is a feature that gives you the ability to add a listing directly into the MLS Assistant independent of the MLS. Listings entered here can be more detailed allowing you to give more information to the contact, can have multiple pictures as well as b...
The information agents see on their back-end is the information that only agents see: the contacts see a very similar version. Your contacts will never see listing agent information and will only see the addresses if their preferences are set for this (su...
The color of the table around the Daily Alerts can be changed when you are signed into your MLS Assistant account. Once here click on the Preferences tab and then select Web Settings from the left hand vertical menu. Beneath the Header text box near the c...
Your contacts email program may not be able to open HTML emails. You should try setting your contacts Daily Alerts to text only emails which could very well resolve the errors he is getting. To do this you sign in to your account and click on the Contacts...
The likely explanation is that your contact's email program is unable to view the Daily Alert email correctly. The Daily Alert email is sent with HTML to enhance the look and feel of the email. The vast majority of users are able to view HTML emails, alth...
The Daily Alert email is being sent correctly to your contacts. What you received is a failure notice in regards to a Daily Alert that was sent to one of your contacts and indicates that your contact did not receive the Daily Alert. Here is quick rundown ...
In order to access any information for your contacts such as login/password information, any of their personal settings and/or their Daily Alert criteria you should login in to your MLS Assistant account and click on the Contacts tab. When you click on a ...
Blasting an Email to your contacts is very simple, follow these steps and you will see how to do a basic blast to all your contacts. 1. Click on the 'Contacts' tab 2. From the pull down menu on the right side labeled 'Action Menu', seelct 'Email Selected...
Your MLS Assistant Account uses the email address it has configured as the 'From' address in the Daily Alerts sent to your leads/contacts. it is also the email address that is used if you are using the 'Internal Mail' option for 'Schedule an Appointment' ...
To delete a contact you should sign into your account and click on the Contacts tab. Once here you should check off the check box next to the contact's name. Then you go to the drop down Action Menu on the upper right hand side of the page and select Dele...
The MLS Assistant Application has a system we call 'IntraMLS' which is a private MLS that is for the Agent/Office and their own contacts and leads. This system runs independent of the MLS and therefore the data is not sychronized but rather manually enter...
Your contact can change their criteria and contact information themselves. If they are starting from a Daily Alerts email they simply have to click on the "Change User Info" and change their criteria from there. If your contact is accessing your...
The Vault is a folder of contacts whom you wish to deny access to, as well as block them from registering into the MLS Assistant with that particular email     address. Also you may wish to move your inactive contacts to the vault. A contact is consi...
In order to receive a complete list of your contacts names and addresses you can download your contact list. In order to download an entire list of your MLS Assistant contacts you simply sign into your account and click on the Contacts tab. From there on ...
If you want to ensure that a contact no longer has access (block that contact from using the site) you would move this contact to the Vault. To move someone to the Vault you should sign into your account and click on the Contacts tab from the top menu. Th...
There is actually a mortgage calculator link on every listing found in the MLS Assistant. You simply click on the Full Details link on any listings and there is a link for a mortgage calculator.
You can resend greeting emails by signing into your account and clicking on the Contacts tab. Then, click on the name of the contact in question. Once here check off the check box near the top half of the screen (above the contact's contact information) t...
The towns that can be added to your contacts personal preferences can only be towns that you have selected under the Preferences tab and Default Towns and Statuses (the global setting for ALL of your contacts). If you were adding or deleting towns on the ...
The Suppress Address setting is a feature that you can turn on and off. When you initially sign up Suppress Addresses is turned off and addresses are viewable. In order to turn it off for all future contacts that you sign up or register themselves, you ne...
Your contacts activities, Daily Alert listings that have been sent to the contacts, and other actions can be seen at any time. To view these activities you click on the Contacts tab, search out the contact in question and click on their name. Once there n...
You can know what your clients are doing on your site by signing into your account and clicking on the Contact's name. On the left hand side there are three links, Activity Log, Home Portfolio, and Daily Alert. The Activity Log link will display all activ...
Hello, Please refer to the online manual listed as 'User Guide' in the toolbar of your MLS Assistant account's administration area (where you go when you login to http://members.mlsassistant.com/). The user manual will indicate how to add listings manu...
This Daily Alert on the Preferences tab is for you the agent (when you sign in to your account and click on the Preferences tab at the top and then select Your Daily Alert). This Daily Alert, in which you the agent are the only recipient, will have listin...
What you noticed is a function of how the MLS Assistant works. On the initial page when you sign in, the activity for "Recent New Registrations" only shows new registrants who signed up themselves and does not display those contacts that you, th...
Clients that become inactive still receive Daily Alert emails until you either disable the Daily Alert emails from sending to the contact or deactivate the contact. If you wish for this contact to continue having access to your MLS Assistant with no Daily...
On the Your Listing tab the reference to "no listings" is in regards to any listings that you have entered into the MLS Assistant directly. The MLS Assistant allows you to add listings to your website independent of the MLS. This offers the bene...
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